Noel Owen Kakhobwe
IT Service Management · Payment Systems · Data Analyst · Business Development
Profile
Highly analytical and detail-oriented professional with experience in product development and data-driven decision-making. Skilled in leveraging business intelligence tools, SQL, and data visualization platforms to deliver actionable insights. Adept at building data culture within organizations, managing complex datasets, and supporting operational excellence through reporting and analysis. With 8+ years in web and application development across PHP, Perl, Java, scripting and C++, I also serve as CEO & Co-Founder of Easy Technologies Limited, leading innovative tech solutions across Malawi and beyond.
Experience
Product Development Specialist
Mar 2024 – PresentAirtel Malawi · Full Time
- Managed system integrations and service transitions for Auto Allocation, Biller Portal, and Enterprise Portal.
- Oversaw incident resolution and change management, minimizing disruptions during migrations and deployments.
- Delivered service performance reports and supported root-cause analysis for recurring issues.
- Coordinated with vendors and internal teams to maintain SLA compliance and high service quality.
CEO & Co-Founder
PresentEasy Technologies Limited
- Lead strategy, product, and delivery for a Malawi-based technology company building web and mobile solutions.
- Drive client engagements, partnerships, and team growth across multiple sectors.
ICT Manager
Jun 2024 – PresentKnowledge Exchange Hub · Part Time
- Manage ICT operations, infrastructure, and the organization's web presence (knowledgeexchangehub.org).
Data ICT Analyst
2021 – 2024National Economic Empowerment Fund · Full Time
- Built reporting and analytics that supported compliance and operational decision-making.
- Designed internal systems including a Mobile Loan Repayment system for the NEEF Project.
Founder & Ex CEO
PreviousN & D Digitrust (formerly N and D Software Consultancy)
- Founded and led a software consultancy delivering custom web and business systems to local clients.
Freelance Web & App Developer
8+ YearsVarious Clients
- Delivered web and mobile applications across Malawi and beyond using PHP, Java, and modern web stacks.
Research & Projects
Parcel Tracking System in Malawi (BSc. Thesis)
Designed and developed a parcel tracking solution adapted to the Malawian logistics context.
Mobile Loan Repayment System — NEEF
Designed a mobile-driven loan repayment workflow to streamline collections for the NEEF Project.
Knowledge Exchange Hub Website
Designed and maintained knowledgeexchangehub.org, supporting the organization's digital outreach.
Auto Bank Allocation — Airtel Mobile Commerce
Automated bank allocation to mobile money merchants and enterprise accounts at scale.
Key Achievements
- Spearheaded strategic integrations that improved operational efficiency and partner satisfaction.
- Delivered data-driven insights that enhanced decision-making and compliance adherence.
- Managed cross-functional teams and projects, ensuring alignment with organizational objectives.